Where your hotel loses revenue.

Review of PMS and OTA data, fees, folios and operational system cases.

Independent. Clear scope. Remote or on-site by arrangement.

Small deviations become expensive in hospitality processes.

Reservations, folios, fees and booking channels interlock daily. BIT reviews clearly scoped deviations based on materials supplied by clients or prepared independently.

Find deviations

Classify the cause

Define the next step

Review areas

BIT reviews clearly defined areas where operational errors cost time, money or control.

Alle Services ansehen

01

PMS/OTA reconciliation

Reconciliation of bookings, rates, categories, folios and OTA data.

  • PMS/OTA reconciliation
  • Folio & billing review
  • Rate & mapping review
  • Master data quality

02

Fees & revenue control

Review of no-shows, cancellations, add-ons, tourist tax and billing-relevant cases.

  • No-Show & Cancellation Review
  • Fee, Tax & Add-on Validation
  • Billing discrepancy review
  • Operational Reporting
Experience with SIHOT.PMS from practical use. No vendor representation and no official vendor support.

03

SME IT & web

Clearly scoped support for Microsoft 365, Windows 11, websites, calendars and simple automations.

  • Microsoft 365
  • Windows 11
  • Websites
  • Calendars

Process

01

Request

Brief description by email.

02

Assessment

BIT checks whether the case can be scoped sensibly.

03

Review

Small initial review or fixed price by scope.

04

Outcome

Findings, cause and recommended next step.

Stefan Bogdanovic - BIT Boks IT Support Zurich

About BIT

BIT - Boks IT Support is operated by Stefan Bogdanovic in Zurich. The focus is on practical support with hotel system processes, PMS/OTA-related workflows, SME IT and structured process documentation.

Depending on the engagement, BIT works on a project basis with selected freelancers, specialists or small implementation teams. Responsibility, coordination and quality assurance remain clearly with BIT.

The work is independent, clearly scoped and does not use confidential information from current or former employers.

Contact directly

One case is enough for the first step.

Senden Sie einen kurzen Beschrieb. BIT gibt eine Assessment, ob eine Review sinnvoll ist.

Frequently asked questions

No. The focus is hotels and PMS/OTA processes. BIT also supports SMEs with IT, websites and calendars.

BIT considers not only technology but also operational processes: bookings, folios, fees, data quality and process errors.

Often not. Screenshots, exports or case descriptions are enough to start. Access only by agreement.

No. Small, clearly scoped engagements are possible.

Yes. BIT supports simple websites, landing pages, direct contact pages and calendar/booking solutions.

No. BIT provides independent user and process support based on practical hotel experience.